Terms & Conditions

Welcome to link2bet.com

Please read the following terms and conditions carefully.

This agreement describes the terms and conditions applicable to the use of the website and account wagering services provided by Link2Bet.com. By accessing and using our website and wagering system you accept all of the terms and conditions contained herein. The use of this website is subject to all applicable regulations. If you do not agree with these terms and conditions and legal notices, do not use this website or our wagering platform.

Link2Bet reserves the right to amend or update our terms and conditions from time to time. Account holders are encouraged to periodically review terms and conditions for updates and changes. Updated Terms and Conditions will be notified to account holders via email.

Link2Bet provides a service of acceptance and retransmission of information assisting in the placement of wagers at certain racetracks through its Amtote Spectrum Hub which is owned and operated by Webis Holdings, PLC, an established publicly traded gaming company which is licensed and regulated by the Isle of Man Gambling Supervision Commission and governed by Isle of Man Law.

New and existing account holders from the USA registered with link2bet from 1st January 2002 onwards will be opened under the jurisdiction of the Simulcast Service Provider License from the North Dakota Racing Commission (NDRC). All wagering and account activity from Account holders from the USA registered with link2bet from 1st January 2002 onwards will also be conducted under the jurisdiction of the Simulcast Service Provider License from the NDRC.

The NDRC authorizes WatchandWager.com LLC (operated by the same parent company as link2bet.com) to operate as the Service Provider for the North Dakota Simulcast System in accordance with Chapter 53-06.2 of the North Dakota Century Code and the Administrative Rules of the NDRC.

Accounts opened under the jurisdiction of the North Dakota Racing Commission are regulated by the North Dakota Racing Commission.

ACCOUNT ELIGIBILITY

To establish and/or maintain a wagering account, applicants must:

  • Have read and agreed to abide by all Terms and Conditions set forth by Link2Bet.
  • Be at least 18 years of age.
  • Be resident of a country where wagering services are available.
  • Provide the following personal information: full legal name, phone number, email address, residence address, date of birth, and any other information that may be required.
  • Allow Link2Bet to use third party services to authenticate your account information. All information that is used to authenticate your account is kept completely confidential. Link2Bet may authenticate your information periodically until such time you notify us that you wish to close your account.
  • Allow Link2Bet to open an advanced deposit wagering (ADW) account in your name and to manage funds on your behalf.
  • Notify Link2Bet immediately about any changes of address.
  • Refrain from wagering if you relocate to any country that does not allow pari-mutuel wagering.
  • Acknowledge that Link2Bet reserves the right to report unusual or suspicious activity to the proper authorities.
  • No members are accepted from the following countries: Australia, USA, Belgium, France, Greece, Hong Kong, Israel, Netherlands, Netherlands Antilles, Nigeria, Peru, Poland, Singapore, Spain, Turkey and United Kingdom.
  • Internet Pari-Mutuel Wagering may be illegal in the jurisdiction in which you are located.
  • It is the account holder's responsibility to know the gambling laws in his/her country.

Only one account per verified person will be allowed. Link2Bet reserves the right to reject any application for an account for any reason that it deems necessary. Link2Bet also reserves the right to close an account for any reason it deems necessary. Upon closing an account, all funds in your account (less any un-wagered promotional money) will be returned to the account holder via bank wire transfer.

Accounts that are dormant for a period of time will remain open until notification has been received from the customer whose name the account is under.

At the discretion of the operator, accounts that have had no activity for at least 12 months, may be charged an administrative fee of $5 per annum. Should the account remain dormant for a period of greater than 3 years, the account will be considered to be abandoned and the operator may retain these funds.

IDENTITY VERIFICATION

Under certain circumstances we may require verification of identity and/or address in order for us to comply with the terms of our Gambling License or for additional verification of your details. The following describes the acceptable documents:

  1. A copy of your current unexpired passport or full driver’s license.
  2. A copy of a utility bill as proof of address. This must be less than six (6) months old; gas, electric, or bank statement will suffice. Cell phone and cable/internet bills are NOT accepted. Please note that scanned digital images work best. We can receive faxed copies, but due to low quality this can lead to delays in the verification of your details.

We may be required to conduct identity checks pursuant to applicable anti-money laundering regulations and rules or other obligations. To this end we reserve the right to seek such other information as we might require in order to confirm your identity and compliance with these Terms of Use and any other applicable rules, laws or regulations.

A Link2Bet account is for the personal use of the registered account holder only and is not transferable. Link2Bet reserves the right to void any wager if there is reason to believe that someone other than the registered account holder placed a wager on the Link2Bet's wagering system.

WAGERING

Account holders may place wagers through the website. Link2Bet players may use the following phone number to check on account status and cancel wagers at any time between the hours of 12pm EST and 10pm EST (5pm BST and 3am BST) seven days a week:

Player Information Services: +1 888 535 6786

All telephone calls are recorded for training and quality purposes.

Link2Bet employs strict privacy and protection methods to ensure the highest level of wagering security and integrity. Link2Bet accounts may only be accessed by the registered account holder using their unique, valid login information (username, password, etc.). Account holders will be asked to verify their identity when calling our customer telephone lines.

The maximum wagering amount allowed is $2,500 (US) per transaction. These wagering amounts are also dependent upon the racetrack and Link2Bet rules. All wagers are commingled with the wagering pools at the host racetrack and will be subject to all host racetrack rules and restrictions. In the case of multiple wagers such as a daily double or exacta box, the base wager is multiplied by the number of combinations to determine the amount of the total wager. Wagers will only be accepted that do not exceed the current balance of the players’ respective wagering account. All approved wagers will be withdrawn from the account holders wagering account prior to the submission of the wager. Winning wagers will be credited to the account holder’s Link2Bet account upon posting of the official results by the respective host racetrack.

The amount wagered must be available in the account holder’s account. Link2Bet does not extend credit.

Link2Bet reserves the right to refuse any wagering transaction for any reason. Any and all wagers placed from non-wagering jurisdictions will not be accepted.

Under certain circumstances Link2Bet may operate separate wagering pools from the host racetrack. Separate pools will be subject to rules and regulations of the applicable jurisdiction authority.

All wagers are considered final when a confirmation is received from our totalizator service provider and your wager is commingled with the host pool. If for some reason, we are unable to commingle your wager with the host racetracks wagering pool, your wager will be refunded to your account. This includes any reason that the information may have been unable to transmit to the race track including, but not limited to, mechanical, communication complications, tote and/or human error or other failure, no wager will have been placed (or deemed to have been placed) on behalf of the account holder at the racetrack the full wagered amount will be refunded to your account.

Under no circumstances will Link2Bet “book” the wager, or otherwise be held responsible for the information not transmitted to, received by, or otherwise accepted by the racetrack.

Requested wagers that are unsuccessful, ineffective or non-permissible for any reason (including any and all track errors, tote malfunction, communication failures etc.) will be canceled and the full wagered amount will be refunded to your account.

To ensure accuracy, all telephone conversations through the Call Centre are recorded and confidentially stored. All calls will be stored for a maximum period of 30 days after the call took place. Link2bet is not liable in the event of any call disputes after this 30-day period.

MULTIPLE “OFFICIAL” PRICES POSTED: In the event that more than one set of official prices are posted on the same event, (as a result of a miscalculation of payouts by the racetrack, an error by the state judges, or any other reason), Link2Bet will ascertain the final “official” prices from the racetrack and will make any adjustments to its account holders accounts necessary to correct any incorrect debits or credits made by Link2Bet and/or the tote provider as a result of receiving the non-final “official” prices.

CANCELLATIONS: You may cancel wagers by calling toll free on +1 888 535 6786

Use of the Link2Bet cancellation feature is subject to the following terms and conditions:

  • Account holders may request to cancel up to a maximum of five (5) wagers per day and twenty-five (25) wagers per month. In addition, a maximum wager amount of $1000 per bet(s) is permitted for wager cancellations.
  • Link2Bet may refuse to accept a wager cancellation request for any reason.
  • Link2Bet may refuse to permit wager cancellations from any account holder for any reason.
  • Link2Bet does not guarantee the cancellation of a wager or the availability of the wager cancellation feature.
  • Betting pools that have already been closed will NOT be eligible for wager cancellation.

Cancellations that, in the opinion of Link2Bet management, may cause substantial altering of odds, prices or betting totals will be denied.

RESERVE RUNNERS: Greyhound names, where shown in published race card form guides, are displayed for information only. In the event of a reserve greyhound running, all wagers will stand on the selected trap number, or numbers, when you select and place your wager. If a reserve runner is not declared and the trap is vacant, all wagers placed on this trap will be void and stakes returned.

MINIMUM DIVIDENDS: In circumstances when a selected runner(s) return a minimum dividend or return on any bet type or any track that link2bet offers for wagering, link2bet will not pay any rebate, promotional cash back, or other promotional monies based on wagering volume. Link2bet reserves the right to withhold any rebate, promotional cash back, or other promotional monies based on wagering volume, on bets placed on selections(s) returning the minimum dividend, and in certain circumstances bets placed on any selections in that race.

For the privacy and protection of account holdersLink2Bet will not disclose any information regarding an account holder's wagering activity unless required by law.

DEPOSITS

All deposits MUST be made from a bank account in the name of the Link2Bet account holder. Link2Bet does not accept funds from a third party. We reserve the right to reverse/refund any deposit that has not been made by the account holder.

You can opt to have deposit limits increased or decreased by contacting customer service on +1 888 535 6786.

Deposits can be made via bank wire transfer; a $200 minimum transfer amount is advised as Link2Bet do not cover any bank charges for this transaction. Wire transfers will be funded to a player's account upon receipt of funds by Link2Bet from the issuing bank.

Any fees incurred by Link2Bet to process and receive the wire transfer may be charged to the account holder by having funds deducted from the player's Link2Bet account. If you would like to fund your account via wire transfer, please call customer service on +1 888 535 6786

Link2Bet may require further account holder identification as per banking transfer rules and regulations.

In the event of any deposit to your account being returned, refused or reversed, Link2Bet will deduct the balance from your wagering account and may suspend your account. We reserve the right to impose such conditions and restrictions as we may determine in our sole discretion prior to re-opening your Account.

Where necessary, Link2Bet may start collection procedures including, but not limited to, employing collection agencies and credit reporting agencies in an effort to collect any fees, charges or expenses incurred due to dishonored financial transactions from the responsible account holder. Online gambling debts are enforceable in law in the Isle of Man

As required by our anti-money laundering obligations and/or as part of our policy with regard to the source of funds placed on deposit, we reserve the right to raise queries regarding the source of any funds placed on deposit. Link2bet may, acting reasonably, suspend or terminate any Account where the response to such query/queries is not in its view satisfactory and/or may pass on such information as it deems necessary to any relevant authority

WITHDRAWALS

Withdrawals will ONLY be issued to a bank account in the Link2Bet named account holder.

Withdrawal requests will normally be processed within one (1) business day after receipt of the withdrawal request. Please be aware that it may take up to five (5) business days depending upon your location for the funds to be available in your bank account. This does not include weekends and public holidays.

Typically, no withdrawal will be processed unless deposited funds have cleared and been verified by our financial institution. Funds must be available in the Link2Bet account. Deposits and/or any promotional funds must be wagered in their entirety prior to being withdrawn. *The exception to this rule is if the customer is requesting to close their link2bet account. In this case, a withdrawal of deposited funds only will be authorized and any promotional funds credits as a result of any deposit will be forfeit.

Withdrawals will normally always be processed in USD. Should a customer wish for the withdrawal to be processed in a different currency, they should contact customer services in writing at support@link2bet.com. In this instance, while Link2Bet will make all reasonable efforts to obtain the best exchange rate available with its banking partners, Link2Bet accepts no liability for transactions that are processed at rates inferior to the current XE rate.

International withdrawals will be processed in the currency that the customer has been wagering in, deemed the "Currency of Content". For example purposes; a withdrawal following wagering on UK racing will be processed in GBP, French wagering in Euro and Hong Kong wagering in HKD. Should a customer require a withdrawal in a currency other than the "Currency of Content", Link2Bet will make all reasonable efforts to obtain the best exchange rate available with its banking partners. Link2Bet accepts no liability for transactions that are processed at rates inferior to the current XE rate. Where relevant, Link2Bet will notify the customer of all bank transaction charges incurred in the withdrawal and this sum will be deducted from the original withdrawal request.

Withdrawal requests should be made on the website or by contacting customer service on +1 888 535 6786. Withdrawal requests can only be made by the account holder and upon verification of the account holder’s identity.

OFFERS AND PROMOTIONS

You may be eligible to receive offers and/or promotions from us. Your eligibility for and the amount of these offers and promotions shall be subject to our discretion and may be based upon factors such as your location of residency, age, wagering activity and preferences, participation in bonus programs and other factors. All offers and promotions are non-transferable. Information regarding offers or promotions posted on our site and promotional SMS or emails sent out do not guarantee these offers or promotions will be available to all customers. Before receiving an offer or promotion, each customer account is subject to review in order to confirm that the customer is in fact eligible to receive the offer or promotion. Resident’s location, account status, and other criteria that Link2Bet establishes will be taken into account and verified in order to determine if your account qualifies for an offer or promotion.

If you ever receive an offer or promotion that you did not wish to receive or have applicable to you, please contact Link2Bet Customer Service before placing any bets or using funds from your Link2Bet account received as a result of such an offer or promotion. Once the funds have been used, partially or in full, you automatically agree to the restrictions involved with said offer or promotion.

In case your account is not reflecting an offer or promotion you believe that you are entitled to receive, please contact Link2Bet customer service as soon as possible. Certain offers and promotions are time sensitive and expire. Link2Bet is under no obligation to honor expired offers or other promotions regardless of deposit history.

Bonus funds are not eligible for withdrawal. Cancelled wagers and wagers that trigger a minimum dividend pool will not be considered when verifying withdrawals of bonuses or associated deposits used to claim bonuses.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless Link2Bet, its suppliers, distributors, contractors, subcontractors and its affiliates and related entities and their respective directors, officers, employees, and agents, from and against all claims, losses, damages, liabilities, and costs (included but not limited to reasonable attorneys’ fees and court costs), arising out of or relating to your breach of these Procedures, Terms and Conditions. The foregoing indemnification obligation shall survive termination of these Procedures, Terms and Conditions and your purchase of any product or service provided to you by Link2Bet, its suppliers, distributors, contractors, subcontractors and its affiliates.

WARRANTIES

To the full extent permissible by applicable law, we disclaim all warranties, express, implied, or statutory, including, but not limited to, implied warranties or merchantability and fitness for a particular purpose.

NOTICE OF UNLAWFUL OR PROHIBITED USE

All account holders hereby agree to use these Services in recognition of all laws, statutes and regulations, any deviation of which is grounds for immediate account closure and subject to civil and/or criminal liability.

In addition, any and all activity that Link2Bet may reasonably believe to be fraudulent, deceptive, or unlawful, shall be reported to the appropriate law enforcement authorities and prosecuted to the full extent of the law.

As a condition of using our services, you warrant to Link2Bet that you will not use the Link2Bet website for any purpose that is prohibited by these terms, conditions, and notices. You may not use the Link2Bet website in any manner which could damage, disable, overburden, or impair Link2Bet. Any conduct that restricts or limits any other user's use or enjoyment of the website will not be tolerated. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Link2Bet website. Any material which is unlawful, threatening, defamatory, invasive of privacy or publicity rights, obscene or otherwise objectionable, or which encourages conduct that would constitute a criminal offense, gives rise to civil liability or otherwise violates any law, shall not be transmitted to the website. You specifically acknowledge that Link2Bet is not liable for the defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.

INFORMATION REQUESTS

All requests for information, questions, account reconciliation, wagering discrepancies, etc., should be made to our customer services department by calling +1 888 535 6786. For your protection, all telephone conversations are recorded.

THIRD PARTY WEBSITES

Link2Bet contains links to outside (third party) sites. Link2Bet is not responsible for the privacy practices or the content of these other websites. When clicking through to an outside (third party) site from www.link2bet.com, please be sure you review and understand each sites’ own security and privacy policies.

PROTECTING YOUR PRIVACY

Protecting your privacy, along with financial transactions, is an essential aspect of Link2Bet’s business model. Link2Bet does not sell, trade, or rent your information to others. Link2Bet takes strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. The Company reserves the right to make available your information to group members and affiliates where such group members are 100% owned by the company and where affiliates are 25% or more owned by it or members of the group. Only those employees who are necessary to the client process are provided with access to your personal information. This notice describes the type of personally identifiable information we collect and how we use such information.

The Link2Bet wagering system protects your account from unauthorised access, giving you added peace of mind. Repeated attempts to access an account with an incorrect PIN or account number will terminate the session. If these unsuccessful attempts continue, we will temporarily freeze the account until you contact us with the correct access code. For your protection, do not disclose your PIN to anyone.

TYPE OF PERSONALLY IDENTIFIABLE INFORMATION COLLECTED

We collect, retain and use information about you to protect and administer your account and funds; to comply with applicable laws and regulations and to help us design, improve and provide products and services in order to better serve you. When you subscribe as a Link2Bet customer or when you submit a request or electronically pass information to Link2Bet, you are sometimes asked to provide certain information, such as your name, e-mail address, residential and/or mailing address, telephone numbers, birth date or bank account information. We ask for this information to facilitate your requests, provide personalized services and communicate separately with you. Without your written or electronic consent, we will not collect personal information over our system unless it is necessary to provide you with our services or to prevent unauthorized access to our services.

To ensure accuracy, all telephone conversations through the Call Centre are recorded and confidentially stored. All calls will be stored for a maximum period of 30 days after the call took place. Link2Bet is not liable in the event of any call disputes after this (30) thirty-day period.

DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION

You have chosen to do business with us, and we recognize our obligation to keep the information you provide to us secure and confidential.

YOUR RIGHTS AND RESPONSIBILITIES

Your wagering account is for your personal use and is non-transferable. Link2Bet reserves the right to void any wagering transaction if there is reason to believe that someone other than you deposited funds in or placed a wager from your account.

It is extremely important that you keep your account number, Personal Identification Number or Password, and other confidential account data protected and secure. Do not share your PIN/Password or leave your computer unattended during an online wagering session.

Please make sure that all information provided to Link2Bet is accurate and complete. Contact us immediately at support@link2bet.com or by calling +1 888 535 6786, if you find any discrepancies in your account data or if you wish to inspect our records pertaining to your account at our office.

By law, you must immediately notify us of a change in your country of residency by calling +1 888 535 6786. Please note: If you move to a country where wagering services are not available, we are required by law to terminate the account and return to you all remaining funds.

We may request further proof of address if we are unable to electronically verify your current location.

RESPONSIBLE GAMING

Link2bet.com wants you to enjoy your experience when using its website and would like to advise you of some guidelines that you should follow to ensure that you are gambling in a responsible way.

Set yourself strict limits for the amount of time and money that you are going to spend before you start gambling.

Only gamble with money that you can afford to lose.

Avoid chasing your losses.

Avoid gambling when you are under the influence of alcohol or any other substance.

If you would like further advice or assistance you should contact one of the organizations below:

  • Gamblers Anonymous (UK)
  • GamCare

Link2Bet requests that you keep your Account number and PIN/Password details secure at all times to avoid any potential misuse by persons under the age of 18.

SELF-EXCLUSION

Link2Bet can facilitate requests to limit the amount a customer may deposit per day, per week and per month.

Customers also have the option to self-exclude from our website. Once self-exclusion has been requested, your account will be closed permanently with no option to re-open.

If you would like to limit your deposits or exclude yourself from our website please call toll free on 1-888-535-6786 or email support@link2bet.com

RETURN OF FUNDS UPON SUSPENSION OR TERMINATION

Either we or you may suspend or terminate your account at any time, either with or without cause, upon notice (we will endeavor to give such notice to you either before or after suspending or terminating your account). Please contact support@link2bet.com if you would like to close your account.

Following termination or suspension of your account, we will, in the normal course of events, return any funds in your account to you. However, we reserve the right to withhold the funds in your account from you pending the determination of any investigation (including any relevant external investigation) where: we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with fraudulent or dishonest activity; and/or we have to withhold the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.

In addition, if formally requested by the police, gambling regulators, taxation or other authorities or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based) we may suspend your account and all functionality relating to the use of your account, and to withhold from you any funds in your account pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide information as appropriate.

LIABILITY LIMITATIONS

Although Link2Bet diligently updates all track and wagering information periodically, in no way shall Link2Bet be liable for damages whether direct, indirect, incidental, exemplary, punitive, special or consequential, including, but not limited to loss of revenue, anticipated profits or other economic loss, whether foreseeable or not, in connection with or arising out of the availability, existence, furnishing or functioning of any services or information provided, including but not limited to omission or misstatements of track program, past performances and late changes of race information.

Link2Bet shall not be liable for any loss or damage, delay in performance or nonperformance caused by equipment malfunction or breakdown, information unavailability, strikes or other labor disputes, or riots, fire, insurrection, war, failure of carriers, the elements, accidents, acts of God, or any other causes beyond Link2Bet’s control whether or not similar to the foregoing.

The data that we (or any of our information suppliers) provide or compile generally is accurate, however occasionally errors and omissions do occur as a result of incorrect data received from others, mistakes in processing and other causes. Link2Bet along with our data providers and suppliers, disclaim responsibility for the consequences, if any, of such errors and omissions, however notification of these errors would be greatly appreciated.

DISPUTES / COMPLAINTS

Our aim is to offer you the greatest customer experience possible, we want to hear from you so we can improve our services.

If you are not happy with the service provided you can contact us via Phone Call or Email. We will investigate and aim to reach a resolution in the first instance. A response will be sent to you within 24 hours.

If no resolution can be reached and you wish to have a second opinion, your dispute will be escalated to our Customer Service Management Team along with any supporting information/evidence. The management team will respond within 24 hours.

If you are still not satisfied, you may refer the dispute to the Isle of Man Gambling Supervision Commission (IOM GSC). The IOM GSC’s decision will be final (save in respect of any manifest error) subject to full representation being given to all parties involved.

OTHER

Account wagering rules, policies, terms, conditions and procedures are subject to change at any time. Changes will be posted on our website www.link2bet.com or can be obtained by calling +1 888 535 6786. It is your responsibility to be aware of all wagering rules, policies, terms, conditions, and procedures, including any changes.

DISCLAIMER

In the preparation of the information contained in these web pages, we have attempted to offer the most current, correct and clearly expressed information possible. However, inadvertent errors can occur. Therefore, the information contained in these pages is provided without a warranty of any kind, either express or implied.

Certain links on this site lead to resources located on servers maintained by third parties over which Link2Bet has no control and for which Link2Bet is in no manner responsible.

The name or any trademark of Link2Bet shall not be used in advertising or publicity, nor shall this information be distributed without the specific permission of Link2Bet.com.